WhatsApp,under control.

Beecasts is a WhatsApp platform for teams and developers: a shared inbox for replying to customers, visual automations and AI chatbots, broadcasts, and a REST API with webhooks for connecting WhatsApp to your own systems.

No. Beecasts operates as an independent, unofficial WhatsApp integration platform and is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta.

Yes, on every plan. A broadcast goes to up to 1,000 recipients from your contacts, a CSV or pasted numbers. Schedule it, pause, resume or duplicate it, and follow each message's status. People who replied STOP are skipped.

With Number protection on (the default, under Settings), a new number warms up with a daily broadcast limit that grows over its first 30 days, and broadcast messages leave at slightly random intervals. A broadcast pauses itself and alerts you when 10 of its last 20 messages fail, and contacts who reply STOP, BERHENTI or UNSUBSCRIBE are skipped. This lowers the risk but doesn't remove it: WhatsApp can still restrict a number, so only message people who agreed to hear from you.

Yes. Use {{name}}, {{first_name}}, {{phone}} or a contact's custom fields, and add a fallback such as {{name|there}}. Values are filled in on the server from the matching contact, and a variable with no value and no fallback is removed, so a raw {{...}} is never sent.

Any common format. Spaces, dashes, brackets and a leading + are fine, and a local number such as 0812… is read in your workspace's country and stored in international form (62812…). No saved contact is needed to send.

No. A failed message shows the reason, and you retry it from the console or with POST /v1/messages/{id}/retry. Webhook deliveries are different: if your endpoint doesn't answer with a 2xx, Beecasts retries with exponential backoff, up to 8 attempts.

Yes. Each connected number is a session. Free and Starter include one, Scale up to five, and Business is unlimited. All of them are managed from one console and one API.

Yes. Incoming messages appear in the shared inbox, where your team can assign, reply to, and resolve conversations (Starter and above). They can also start automations and are delivered to your systems through signed webhooks. Incoming messages count toward the monthly message allowance.

Yes, from the Starter plan. Build a workflow on a visual canvas: start it from an incoming message or your own event, send numbered menus, ask questions and save the answers, branch with conditions, wait, send text or media, and hand the chat to your team. Menus are numbered text, since WhatsApp buttons need the official API. Test it with sample data before you publish it.

Yes. Add FAQs, notes, PDFs or Word documents to your knowledge base, then use an AI reply step. It answers only from what's in your knowledge base, and when it can't, or the customer asks for a person, it hands the chat to your team instead of guessing. Starter includes 100 AI replies a month, Scale 1,000 and Business 5,000.

Messages are paced per number to protect it from being flagged: 6 per minute on Free, 15 on Starter, 30 on Scale, and 60 on Business. Anything beyond that waits in the queue and goes out in order.

Yes, through the REST API and webhooks. Beecasts has no ready-made plug-ins for specific CRMs or stores; your system calls the API to send messages and receives signed webhooks for incoming messages and delivery updates.